The medical system is failing the 65% of adults in the US suffering from chronic disease.

People are becoming more health-conscious, and a new era of holistic healthcare, driven by educated consumers, is emerging.

There are already more than 1 million people in the US providing holistic care, like acupuncturists, chiropractors, massage therapists, nutritionists - and dozens more - and they offer tremendous value, most of which is untapped.

Many still see these therapies as 'alternative,' but we have conviction that with better tech and UX for both consumers and practitioners, holistic care will be recognized as a more effective model of healthcare, and we can revolutionize what we as a society deem 'primary medicine.'

Heal.me is a marketplace and SaaS booking platform for holistic practitioners, and our plan is to become the operating system for holistic healthcare. More than 4,000 practitioners are offering services on the platform today, and we've raised more than $3M from early investors in Calm, HeadSpace, Uber, and MindBody.

We're looking for our next Support Specialist to join our team and help support our growing community of holistic practitioners. The role primarily consists of responding to support tickets in Intercom, hosting live onboarding and support calls over Zoom, as well as helping with all sorts of tasks and projects that come up working at a startup. It's a blend of customer support and customer success.

This role is 50hrs/wk and fast paced. The right person is a self-starter who speaks the language of wellness, and can give our practitioners the support they need and lead them to success.

Heal.me is not a woke company. We're a team of people dedicated to winning. Our top KPI is the # of bookings through our platform - and growing that number is our sole focus. While there are many other worthy causes, we see that it is our moral imperative to not be distracted from this one.

Heal.me is a mission driven company. We're a team of people inspired to make a big impact in the world, with the understanding that hard work and sacrifice are part of the journey.

Salary: $40K

Requirements:
Minimum 2+ years CS experience
Growth mindset
Passion for wellness and mission alignment
Sharp communication skills
Autonomous, self-starter with a figure-it-out attitude
Team player

Benefits:
$500/mo wellness care 
3x/week team breathwork
Holidays + 15 days PTO
Stock Options